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Privacy Policy MT

Privacy Policy

We are committed to safeguarding the privacy of our website visitors. This policy sets out how we will treat your personal information.

1. What information do we collect?

1.1 We may collect, store and use the following kinds of personal data:
1.2 Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views)
1.3 Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
1.4 Information that you provide to us for the purpose of registering with us (including email address)
1.5 Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including new products updates)
1.6 Any other information that you choose to send to us.

2. Cookies

2.1 A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

2.2 We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. and (products visited). We will use the persistent cookies to: enable our website to recognise you when you visit.

2.3 Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

2.4 We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at:

2.5 Our advertisers/payment services providers may also send you cookies.

2.6 We publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: You can opt-out of the Adsense partner network cookie at: However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at:

2.7 Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites[, including this one].]

3. Use of your personal data

3.1 Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

3.2 We may use your personal information to:

3.3 Administer the website
3.4 Improve your browsing experience by personalising the website
3.5 Enable your use of the services available on the website
3.6 Send to you goods purchased via the website, and supply to you services purchased via the website
3.7 Send statements and invoices to you, and collect payments from you
3.8 Send you general (non-marketing) commercial communications
3.9 Send you email notifications which you have specifically requested
3.10 Send to you (our newsletter and other) marketing communications relating to our business (or the businesses of carefully-selected third parties) which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)

3.11 Provide third parties with statistical information about our users – but this information will not be used to identify any individual user
3.12 Deal with enquiries and complaints made by or about you relating to the website.
3.13 We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing
3.14 All our website financial transactions are handled through our payment services provider, Paypal, Google & Sage Pay. You should only provide your personal information to paypal or Google after reviewing the Paypal or Google privacy policy (available at or We will share information with Paypal, Google or Sage Pay only to the extent necessary for the purposes of processing payments you make via our website.]

3.15 We will only put your personal information to use by way of supplying you goods, and by a means of use for contacting you about your order
3.16 We will not sell your information to any third party, or misuse your information
3.17 We hold none of your financial information on our servers. this information is stored on our payment gateway (Paypal, Google or Sage Pay) server

4. Disclosures

4.1 We may disclose information about you to [any of our employees, officers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes as set out in this privacy policy.
4.2 In addition, we may disclose information about you:-

4.3 To the extent that we are required to do so by law.
4.4 In connection with any legal proceedings or prospective legal proceedings.
4.5 In order to establish exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
4.6 To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
4.7 Except as provided in this privacy policy, we will not provide your information to third parties.

5. International data transfers

5.1 Information that we collect will be stored, processed or transferred between any countries in which we operate.
5.2 In addition, personal information that you submit for publication on the website will not be published on the internet.

6. Security of your personal data

6.1 We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
6.2 We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be made through PayPal, Google or Sage Pay Payment Gateway this is encrypted using SSL technology.

6.3 Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
6.4 You are responsible for keeping your password and user details confidential. We will not ask you for your password.

7. Policy amendments

7.1 We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
7.2 We may also notify you of changes to our privacy policy by email.

8. Your rights

8.1 You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
8.2 You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

9. Third party websites

9.1 The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites, please contact the operator of said websites if you have any further problems with their websites.

10. Updating information

10.1 Please let us know if the personal information which we hold about you needs to be corrected or updated.

11. Contact

11.1 If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to

12. Data controller

12.1 The data controllers responsible for all sensitive information processed for all payments on this website are [PayPal, Google & Sage Pay].

 © Copyright Tile Supply Ltd (Reg.No.6872665 - VAT No.111 0409 84) 2009 - 2014 All rights reserved